Return & Refund Policy

Thank you for shopping with Ziggmart. We want you to have a smooth and satisfactory shopping experience. Please read our return and refund policy carefully before placing your order.

1. Eligibility for Returns

You may request a return if:

• The product received is damaged or defective.
• You received the wrong product or an incorrect variant.
• The product received is significantly different from the product description or specifications shown on our website.
• The product is eligible for return as specifically mentioned on its product page.

To be eligible for a return, the product must generally be unused, unwashed, and in its original condition, with its original packaging, tags, accessories, and invoice/order details where applicable.

2. Products That Cannot Be Returned

Certain products may not be eligible for return due to hygiene, safety, customization, or other practical reasons.

Products marked as "Non-Returnable" on the product page cannot be returned unless they arrive damaged, defective, incorrect, or materially different from the description.

3. Return Request Period

Please contact us within 7 days of receiving your order if you wish to request a return.

Return requests made after this period may not be accepted unless required by applicable law or specifically approved by Ziggmart.

4. How to Request a Return

To request a return, contact us through:

Email: ziggmart80@gmail.com
WhatsApp: +91 8089617511
Instagram: @ziggmart